Frequently Asked Questions

Kalkii is a self-directed trading platform. It gives you the tools, charts, and market access to place your own trades — you decide what to buy, what to sell, and when. Any profit or loss on your account reflects your own trading decisions and market movements.

Create an account, complete verification, and add funds through the platform's supported methods. Once your account is funded, you can browse the available markets and place your first trade whenever you're ready.

No. Kalkii is a self-directed platform — every trade on your account is placed by you. Our support team can help you use the tools and understand features, but we do not recommend positions, manage your capital, or provide personal trading advice.

No. Trading involves risk, and outcomes depend on market conditions and the decisions you make. Kalkii does not guarantee profits of any kind. Please review our Terms & Conditions before you begin trading.

Submit a withdrawal request from your dashboard. Requests are reviewed and processed in scheduled cycles, and once approved, funds are transferred to your verified payment method. Full status is visible in your account history at every step.

Yes. Your dashboard gives you real-time visibility into your open positions, order history, deposits, and withdrawals — everything you need to review your activity in one place.

We use encrypted access, strict admin controls, and continuous monitoring to protect every trader's account. You are also responsible for keeping your credentials safe — never share your password with anyone, including someone claiming to be from Kalkii.

Write to us through the Contact page or reach our support team directly at support@kalkii.io. We aim to respond within 24 business hours, and time-sensitive issues are prioritized.