Contact Us
Whether you have a question about the platform, a suggestion, or an idea to share — we'd love to hear from you.
Reach Out
Kalkii is a trading platform, so most of our conversations are about accounts, markets, tools, and the platform itself. To help us route your message to the right person, please choose the channel that fits your query best.
Platform Hours
The platform is accessible around the clock. Market availability depends on the instrument you trade — please check individual market pages for exact session times.
We aim to respond to every message within 24 business hours. For time-sensitive trading or account issues, please write to support@kalkii.io directly — those are prioritized.
Kalkii is a self-directed trading platform. Our team can help you use the tools, understand features, and resolve account issues — but we do not give personal trading advice, recommend positions, or guarantee outcomes on any market.